Return and Refund Policy

At eliteshopi.com, we strive to ensure your satisfaction with every purchase. If you are not entirely pleased with your order, we’re here to help with our return and refund policy.

Returns:

You have 5 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also have the receipt or proof of purchase.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 10 working days.

Exchanges:

If you need to exchange an item for a different one, please contact our customer service. You will be responsible for the return shipping costs.

Shipping:

You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or a refund.

Contact Us:

If you have any questions on how to return your item, contact us at info@eliteshopi.com or call our customer service at 03035945800.

Policy Changes:

eliteshopi.com reserves the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase on eliteshopi.com, you agree to abide by the terms and conditions of this return and refund policy.

Last Updated: [01-01-2024]