Shipping Policy for eliteshopi.com
Welcome to eliteshopi.com. We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please read our Shipping Policy carefully before making a purchase.
1. Processing Time:
We strive to process and ship your orders as quickly as possible.
- Orders are typically processed within 2 business days after payment confirmation, excluding weekends and public holidays.
- Please note that during peak seasons or promotional periods, order processing may take longer.
2. Shipping Rates:
- Shipping rates are calculated at checkout based on the weight, size, and destination of the order.
- Any applicable taxes or duties are the responsibility of the customer.
3. Shipping Methods:
- We offer various shipping methods, including standard, expedited, and express options.
- Delivery times depend on the selected shipping method and destination.
4. Estimated Delivery Times:
- Estimated delivery times are provided during the checkout process and are based on business days.
- Delays may occur due to factors beyond our control, such as customs processing or unforeseen carrier issues.
5. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Use the tracking number to monitor the status and location of your package.
6. Shipping Restrictions:
- Some products may have shipping restrictions or may not be available for international delivery. Any such restrictions will be specified on the product page.
7. Address Accuracy:
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for delays or additional shipping costs due to incorrect addresses.
8. Undeliverable Packages:
- If a package is undeliverable due to an incorrect address, refusal, or other reasons, the customer is responsible for any return shipping costs and may be subject to additional fees.
9. Lost or Stolen Packages:
- Contact our customer service team if your package is lost or stolen. We will work with the carrier to resolve the issue.
10. International Shipping:
- We offer international shipping to select countries. Customs duties and taxes may apply, and the customer is responsible for these additional fees.
11. Changes to Shipping Policy:
- Eliteshopi.com reserves the right to modify or update the Shipping Policy at any time. Changes will be effective immediately upon posting on the website.
By making a purchase on eliteshopi.com, you agree to comply with the terms and conditions of this Shipping Policy. If you have any questions or concerns, please contact us at info@eliteshopi.com.